Accepted File Formats for Document Verification
When you register at Spin-kings and need to verify your identity, the platform accepts several common file formats to make the upload process smooth. You can submit documents in JPEG, PNG, PDF, and TIFF formats. Each file must be clear, legible, and in colour. Black-and-white scans or blurry photos are often rejected, slowing down your account activation. The recommended resolution is at least 300 DPI for scanned documents. A typical passport or driver’s licence copy in JPEG format under 5 MB works well. If you use a smartphone, ensure the image is taken straight on, with no glare or cropped edges. Proper formatting reduces the chance of a failed upload and speeds up the verification team’s review.
Maximum File Size and Upload Limits
Spin-kings casino enforces a strict file size limit to ensure fast processing and server stability. Each document you upload must not exceed 10 MB. This applies to all file types: photos, scanned IDs, bank statements, and utility bills. If your file exceeds the limit, compress it using a free online tool or lower the image quality slightly – but never below 200 DPI, as the text must remain readable. Additionally, you can upload a maximum of three documents per verification session. If you need to submit more, you must complete one session and then start another, or contact support for a bulk upload link. Exceeding the size limit will trigger an error message, and the file will not be saved. Always check the file size before clicking “Upload”.
Required Documents: A Step-by-Step Checklist
To comply with anti-money-laundering regulations, Spin-kings requires three types of documents for full account verification. Follow this checklist to gather everything before you start the upload process:
- Proof of Identity: A clear copy of your valid passport, national ID card, or driver’s licence. The full name and date of birth must be visible.
- Proof of Address: A recent utility bill (electricity, water, gas), bank statement, or government-issued letter dated within the last three months. Your full address must match the one on your account.
- Proof of Payment Method: A screenshot or photo of the e‑wallet card, bank account statement, or crypto wallet showing your registered name and the last four digits of the account number. For credit cards, you may need to show the first six and last four digits, with the middle digits hidden.
Each document must be in the original language or accompanied by a certified English translation. Submitting incomplete or mismatched documents is the most common cause of verification delays.
Troubleshooting Common Upload Errors
Many players encounter issues during the document upload process. Here are the typical problems and how to resolve them quickly:
| Error Message | Cause | Solution |
|---|---|---|
| “File too large” | Size exceeds 10 MB | Compress the file using a free tool like TinyPNG or reduce resolution to 200 DPI. |
| “Unsupported format” | File type not JPEG, PNG, PDF, or TIFF | Convert the file using an online converter; avoid using HEIC or BMP formats. |
| “Document illegible” | Blurry, low resolution, or glare | Retake the photo in good lighting, ensure text is sharp, and use at least 300 DPI. |
| “Name mismatch” | Name on document differs from account | Update your account name via support or provide a legal name change document. |
| “Expired document” | ID or bill older than 3 months | Request a fresh utility bill or renew your ID before uploading. |
If you still face issues, check your internet connection and try a different browser. Clearing the cache also helps. For persistent errors, contact the Spin-kings support team – they typically respond within 10 minutes via live chat.
Typical Timings and What Happens After Upload
Once you upload all required documents through the secure portal on the Spin-kings website, the verification team reviews your submission. Standard processing time is between 12 and 48 hours during business days. On weekends, it may take slightly longer – up to 72 hours. You will receive an email confirmation once your account is verified. If any document is rejected, you’ll get a specific reason and can re‑upload the corrected file. The fastest way to get verified is to ensure all documents meet the format and size rules described above. Some players report being verified in under two hours when uploading perfect files during weekdays. Remember, you cannot withdraw funds until verification is complete, so it’s wise to upload documents immediately after your first deposit.
Why Proper Document Upload Matters for Your Bonuses
Submitting the right documents on time unlocks full access to all Spin-kings promotions. For example, to claim a Spin-kings bonus like the welcome offer, your account must be fully verified. The same applies to the Spin-kings no deposit offer – if you win real money from it, verification is required before withdrawal. Many players miss out on a Spin-kings free spins reward because their upload was incomplete. A correctly formatted file ensures you can use any Spin-kings promo code without delays. The process is straightforward if you follow the rules. For more detailed instructions and the upload portal, visit spin-kings.gb.net and check your account dashboard. Taking five minutes to prepare your documents saves hours of frustration later.